Stories of Impact

For over two decades, we have teamed up with leaders and organizations to create transformations that leave a lasting impact. Here are some stories we’re grateful to share with you.

Cultivating a Customer Centricity & Innovation Mindset using Design Thinking Methods.

Bank, Iceland

Building a culture of Empathy for and Experimentation with the Stakeholders 

Ministry of Higher Education, Science and Innovation, Iceland

Identifying the Identity of the Organization - The Customer Experience Standards - and how we want our Customers to feel when using our Services

Bank, Iceland

Design Hackathons: 2 or 3 day Experiential Innovation Events that challenge employees to work in cross-functional teams to shift mental, try out new tools and develop and present new digital banking solutions.

Various Banks, Luxury Good company

A Training Program that Empowers Technical Specialists to Lead with Confidence and Humanity 

Financial market

Empowering new talent through an employee-centred transformative onboarding experience

High End Consumer Goods, Apac

Is Our Offering Truly Valuable?

An initiative that Explores CX Gaps and Uncovers Innovation Opportunities.

Financial market

Developing a new Portfolio after Covid, through a new Way of Working.

Business School & Consultant